Frequently Asked Questions

The Dominican Republic delights us with a tropical climate that provides us with sunny days practically all year round. Although we do have a hurricane season, which generally runs from June to October, it is very rare to experience more than a couple of consecutive days of rain or cloudiness. In addition, at this time of year, we enjoy a low season for visitors from the northern hemisphere, which translates into a much calmer and more relaxed atmosphere.

Our tours usually last between 8 and 10 hours, including transportation to and from your hotel, the boat ride, time on the island, and stops at places like the natural pool.

At Saona Island Stars we have designed a variety of programs to Saona Island to meet the needs of each of our travelers. Therefore, activities may vary slightly depending on the package you choose, but all our tours include: round-trip air-conditioned bus transportation, round-trip boat transfers, entrance to the national park, official tour guide in your language, stop at the natural pool, buffet lunch, and unlimited drinks such as water, soft drinks, and Dominican rum throughout the tour. You can find more information in the details of each tour on our website.

We recommend you bring: swimsuit, towel, sunscreen, hat, sunglasses, camera, cash for souvenirs and tips, and a change of dry clothes for the return trip.

The price of our excursions may vary depending on the activities and services you book. Best of all, our prices are completely transparent. You won’t find any additional charges or unpleasant surprises.
Everything you need to enjoy yourself to the fullest is included! You can find our updated prices on our website.

Everyone is welcome to join us on this adventure! Although there is no age limit, we consider children under 3 years old to participate in other types of quieter activities. (On the Saona Super VIP excursion: Adults Only)

Yes, we recommend booking in advance, especially during peak season as our tours tend to fill up quickly.

Most of our tours depart from hotels in Uvero Alto, Bávaro, Cabeza de Toro, Punta Cana and Bayahíbe. We also offer exclusive programs for cruise passengers arriving at the port of La Romana.

Saona Island is not just a beach, it is an experience that will mark you forever.
It is considered one of the most beautiful destinations in the Caribbean. Our beaches are like living postcards with white sand, crystal-clear waters and coconut palm trees and an intense blue sky that is reflected in the water. It is the perfect place to relax and enjoy the sun.

Yes, on our excursions you will be able to see a wide variety of tropical fish, starfish and corals.

Yes, visiting the natural pool is one of the most popular stops on our tours.

The length of the trip depends a bit on the tour you choose. Most of our tours are done by speedboat, the trip is super fast, just 30 minutes each way! Perfect if you want to get to Saona Island early and make the most of your time.

At Saona Island Stars, we take care of every last detail. That’s why, on most of our tours, we prepare a private buffet for you with the best of Dominican cuisine. Delight in dishes such as fresh fish, rice with fixoles, tropical salads and, of course, delicious coffee! A unique culinary experience that will perfectly complement your day on Saona Island.

On most of our excursions we use speedboats, the most exclusive option among our clients. We also offer the catamaran option for those who prefer a trip full of partying and fun.

Yes, in addition to the bathrooms available in the lunch area, you will have two additional opportunities to use the bathroom: one before boarding and one after leaving Bayahibe.

If for any reason you are unable to participate in the excursion despite having made a reservation, we would appreciate it if you would let us know before 12:00 noon on the day before the activity. This way, we can offer you the option of rescheduling your reservation for another day or refunding you 10% of the fee. If we do not receive your notification before the deadline, unfortunately we will not be able to make any refunds.

If due to weather or unforeseen circumstances we have to cancel the excursion, we guarantee a full refund of the reservation fee if we cannot find a new date that fits your vacation period.

Yes, at Saona Island Stars we strive to make your visit to Saona Island an unforgettable experience. Our tours are very versatile and our Spanish-speaking tour guides will help you discover the cultural richness of this place.

Of course! We want you to capture every moment of this incredible adventure. Take as many photos and videos as you want. Also, if you want to share your photos and videos with us, you can do so on our Whatsapp. We would love to see your best moments and share them with our community of travelers!

Yes, at Saona Island Stars we care about ensuring that all our guests can enjoy an unforgettable experience. Although the infrastructure in the Dominican Republic is still developing for people with reduced mobility, we are constantly working to offer more accessible options. We can customize your excursion to suit your specific needs. Please feel free to contact us so we can provide you with more information and help you plan your trip.